Houston, TX repair reviews

All Reviews are from verified customers of Sears Home Services.
4.0 out of 5 stars

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  1. Overall rating

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    August 04, 2015
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  2. Excellent skill set and good communicator

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    I continue to be pleased with my warranty service and service quality
    HOUSTON, TX
    July 28, 2015
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  3. repairs not completed

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    Had to come out three times for simple repair not followed up on.
    HOUSTON, TX
    July 22, 2015
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    July 21, 2015
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    July 21, 2015
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    July 16, 2015
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    July 15, 2015
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  8. Repair Service

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    I am very disappointed and frustrated with the service I just had with my dryer. It took three weeks, 3 orders of parts and 3 technicians to finally get my dryer fixed. I had to drive 20 miles one way to dry my clothes for that 3 weeks (twice a week). I am supposed to be reimbursed for the drying and travel but have been unable to get any conformation from anyone. I reported it and was told I would hear back in 24 hours by phone and email. I have heard nothing. I have spent over 2 hours on hold waiting to talk to some one. I have sent 2 emails from Sears sights and no one emails me back. I will not buy another appliance from Sears in fact just had to buy a new washing machine from a competitor. Paid 1/4 the price for the extended warranty.
    INDUSTRY, TX
    July 09, 2015
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  9. Quick and accurate repair

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    Technician identified the problem with the ice maker quickly and accurately. Making ice correctly now!
    HOUSTON, TX
    July 03, 2015
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  10. Very nice repair technician

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    He was able to replace the two parts however, we are still experiencing a problem with the ice maker.
    SEALY, TX
    June 16, 2015
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