Houston, TX repair reviews

I am very disappointed and frustrated with the service I just had with my dryer. It took three weeks, 3 orders of parts and 3 technicians to finally get my dryer fixed. I had to drive 20 miles one way to dry my clothes for that 3 weeks (twice a week). I am supposed to be reimbursed for the drying and travel but have been unable to get any conformation from anyone. I reported it and was told I would hear back in 24 hours by phone and email. I have heard nothing. I have spent over 2 hours on hold waiting to talk to some one. I have sent 2 emails from Sears sights and no one emails me back. I will not buy another appliance from Sears in fact just had to buy a new washing machine from a competitor. Paid 1/4 the price for the extended warranty.

Technician identified the problem with the ice maker quickly and accurately. Making ice correctly now!

He was able to replace the two parts however, we are still experiencing a problem with the ice maker.