Frisco, TX repair reviews

This is the second time I have sent a review. I guess reading your reviews is as bad as your service. Or I should say lack of service. You didn't let the Tech work on the machine. As I told you before, I will never again buy Kenmore or shop at Sears for anything. This from a loyal Kenmore customer for years.

I will make it simple, I will NEVER again buy Kenmore, and I have been a faithful customer for many years. NO repair was made and you wouldn't let the Tech work on it. Also, I am no longer a customer at Sears for ANYTHING! I tried to call and report the service and was hung up on.

Great service. Ice maker replaced in record time.

This was the 3rd visit for the same thing and it still isn't fixed. The repair people keep giving us differ reasons for the problem and yet it is still broken. The phone service person was extremely rude. I will never buy another appliance from sears and will not renew my repair warranty with sears. I'm sad to say that because I have always been a huge supporter of Sears.

The repair person was excellent and efficiently repaired the ice maker.

Over a month to take care and they used repair parts.....instead of new ones

The Technician was professional and to the point. He quickly and diagnose the problem, fixed it and done. It works like original.

Thank you for the great repair on our refrigerator. Knowable, polite and courteous repair man.