Friendswood, TX repair reviews

They came by a bit late but he was very efficient.

Very capable and knowledgeable technician.lm satisfied with the service.

The serviceman that came by the second time to fix the dryer was excellent. The rating is 5 stars for the 2nd serviceman, but it would have been a 1 star for the 1st serviceman that said nothing was wrong with the dryer. All the ratings that are given are all for the last serviceman that fix the problem that should have been taken care of before.

Took a ridiculously long time to repair a small under-counter icemaker. Rep @ call center (when I first reported issue) ordered a part. Tech arrived & asked why I ordered that part. He said I didn't need that part. He ordered 3 more parts & put in new repair date. Only 2 of 3 parts came in. Date rescheduled again. Different techs came out, spent 4 hrs putting in parts. New compressor (1 of the parts ordered) was defective. Techs left & put in order for new compressor. 2 new parts come in. Get a call 1 day in advance that techs coming out (was not scheduled with me first). I couldn't be there. Had to reschedule again. 3 more techs come out. 2 months later, I finally have a working ice-maker again. All techs friendly, except for 1st one. Poor, poor communications.