Dallas, TX repair reviews

All Reviews are from verified customers of Sears Home Services.
4.1 out of 5 stars

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241–248 of 248 Reviews
  1. Repair on washer.

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    The service man was veryour thro and coureat on fixing the problem .I had great service.
    ADDISON, TX
    October 09, 2015
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  2. Great service!

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    Our service guy was fantastic, prompt & efficient!
    DALLAS, TX
    October 08, 2015
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  3. washing machine leak

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    Found the problem within 15 minutes of his visit. had the part on his truck and replaced.
    DALLAS, TX
    September 22, 2015
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  4. Service visit: 000822741348329 08/19/2015

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    My dishwasher was Not repaired. They ran a diagnostic and said everything was ok and couldn't find anything wrong. - And left after charging $148.30! But as before after they left on the next run, it would not finish a cycle and gave the message errors "Cycle stopped due to oversudsing" - No sudsing apparent however! I liked the repairman, and he even worked with a supervisor over the phone, but he didn't stay long enough to see the error message or cycle time out! He completely left me hanging! with a dishwasher that still didn't work! So I called Sears back and rescheduled another appointment. His notes on the receipt: called stac. do not replace control unless it errors out. / - In the mean time not knowing what to do, I ordered a control card from Sears PartsDirect and replaced it myself. This did fix my dishwasher and I have now cancelled the second appointment. Why did I have to fix what I had called Sears to do in the first place. Baffled in Dallas! and overcharged... Sincerely GC
    DALLAS, TX
    August 26, 2015
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    August 18, 2015
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  6. Overall rating

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    August 05, 2015
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  7. Poor Service

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    Technician tried to sell us an Extended warranty, did not know the price to service the washer/dryer and spent a grand total of about 10 minutes working. Not sure the maintenance was actually performed
    DALLAS, TX
    July 28, 2015
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  8. Stove Repair

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    Appointment scheduling was easy, timely, professional and courteous. Technician was patient, informative, helpful, efficient and on-time.
    CARROLLTON, TX
    May 06, 2015
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