Dallas, TX repair reviews

All Reviews are from verified customers of Sears Home Services.
4.1 out of 5 stars

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  1. Help for my 18 year old fridge!

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    Sears/A&E came out to repair my fridge that wasn't working after we took it out of storage. The first techician took 5 minutes to figure out it was the motor that needed to be replaced. Since he didn't have the part and I needed to order and pay for it, he scheduled another appointment for the following Saturday. I paid for the motor which was shipped to me. The next weekend I got a call from the other techician to remind me of the appointment. He came when he said he would and installed the part in 10 minutes. He also replaced a timer that hadn't gone out yet but looked questionable and didn't charge me for it. My old fridge is working again and I would definitely use Sears again. They were professional, knowledgeable and efficient which is hard to find these days.
    DALLAS, TX
    March 16, 2016
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  2. Quick & efficient service!

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    I've enjoyed my Fisher/Paykel Washer/Dryer since I bought the pair about 10 years ago.
    DALLAS, TX
    March 16, 2016
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    March 15, 2016
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    March 15, 2016
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  5. Washer Repair

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    Was not happy with the price for a repair that was LESS than ten minutes to fix.
    DALLAS, TX
    March 08, 2016
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  6. 3rd time's a charm!

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    1st serviceman that came out didn't stop the leak. 2nd service man installed new seals and a new soap dispenser, but didn't stop the leak totally. 1st serviceman came back out on the 3rd call and fixed the final everything. Glad your technicians are determined to get the job done right!
    DALLAS, TX
    March 07, 2016
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  7. Great service

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    I used them 2 weeks ago and I'm very happy I did, it was totally as promised, on time and efficient
    DALLAS, TX
    March 05, 2016
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  8. Not Fixed properly on Dec. 4,2015

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    Lower element shorted to ground after using convection cook. Dec. 4 ,2015 not installed properly but charged me $148 anyway. Installation of element did not keep element from moving.
    DALLAS, TX
    February 29, 2016
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  9. Excellent repair man

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    Customer service not so great but repair man was excellent
    ADDISON, TX
    February 26, 2016
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    February 26, 2016
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