Knoxville, TN repair reviews
All Reviews are from verified customers of Sears Home Services.161–170 of 172 Reviews
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Yearly service of washer & dryer under warranty. He did a great job and was very friendly.
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I was pleased I could get a repairman to come out so quickly when I had a problem with my dishwasher.
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The technicians are very good but it took TWO WEEKS to get somebody to come out to my house.
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The "repair" took 3 or 4 hours and the dryer still is not repaired. It does not heat to dry clothes. I had to schedule another service call for Friday, July 24 to , hopefully, get the repair done successfully.
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Technician arrived on time and quickly installed new oven part - excellent service.Kimberley, this is the type of service you should be receiving! We're glad to hear your appointment went well. Thank you for taking the time to share your experience!
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The service call was excellent, but still waiting on replacement part for dishwasher ordered by repairman while he was at my house.
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Excellent service. Schedule time could be a little better.
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My icemaker was broken. The repair guy said he fixed it. It ran for a cycle or two then quit working again. I called to complain and I am having to wait another 2 weeks to get another repair visit.Cynthia, we aim to resolve any issue in one visit and regret your refrigerator needed additional repairs. We hope your refrigerator issues were able to be remedied after your second service appointment. Please reach out to the email from Sears Service if you need further assistance. Thank you for taking the time to share your experience.
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He fixed the problem that I called in and he also fixed some other problem with no charge