Chattanooga, TN repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 197 Reviews
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I happi this timeHi Irma, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I tried for over a month to get Sears to send a technician and all they did was schedule a repair with a non-existent repair facility. They finally sent a technician who diagnosed the dryer as needing replacement. Sears dragged their feet until the agreement expired and now refuses to do anything even though I tried to get them well over a month before the expiration of the agreement.Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Running like a topHello Pete, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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The service tech did a good job taking the machine apart checking it out and put it back together couldn’t find a problem with it he believes that it could be the fabric softener being used not sure machine had set 21/2 months not used It had crud in it and getting on clothes .We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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A technician was at the house within three hours of me calling and requesting service. That was amazing. He ordered the part while he was there and made another appointment to install it. Labor cost was pretty expensive. The return appointment was between “eight and five” which tied me down the entire day. Would be helpful if they would say morning, 8 to 12 or afternoon, 12 to 5.HI BARBARA ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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The repairman did not clean up. He left everything for us to carry off.Hi Paulette, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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James knew exactly what the problem was and was determined to fix it.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I am so glad to have my washing machine working again. He was professional and knew what he was doing.HI LINDA We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Repaired fridge. He was respectful and happy to fix our fridge.Hi Robert, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The repair was made successfully. The serviceman expressed his displeasure that the drawer was not emptied out before he arrived. Usually the A & E Appliance Repair Service that we have had in the past was always more helpful.Hi Joanne, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.