Hanover, PA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.4 out of 5 stars

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51–57 of 57 Reviews
  1. poor service

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    Repair person was here on 8/20. On 8/21 our refrigerator was WORSE. We can not receive service until 8/29.
    ABBOTTSTOWN, PA
    August 26, 2015
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  2. Good service and technician

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    Used then for my 1 year preventive maintenance and was happy with service.
    DOVER, PA
    August 08, 2015
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  3. Extremely disappointing!

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    Our fridge isn't cooling properly. The tech came on a Thursday, put some sealer on the freezer door, and said that should take care of it. He was here about a half an hour and charged us $180. Over the weekend we noticed the fridge was still very warm and probably worse than it was before we called Sears. On Saturday I called again and the told me they couldn't get here until Thursday despite my plea that everything in my fridge would go bad by then. They told me their scheduling dept would call me Monday since it was marked as an "emergency". I didn't get a call so I guess $400 worth of food going bad after they were supposed to have already fixed it isn't considered an emergency. This is my 2nd experience with Sears repair service in the past year and both of them have been extremely frustrating. As of now my fridge still hasn't been fixed so I guess the final verdict is still out.
    HANOVER, PA
    July 29, 2015
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  4. Overall rating

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    July 16, 2015
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  5. Very knowledgeable

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    Great job. My only complaint was Sears called the day before telling us we were first for the service call and the repairman would be here before 10 am, and he didn't come until around 3 pm.
    NEW OXFORD, PA
    June 28, 2015
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  6. Very Good

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    I used them about 2 weeks ago great job and very friendly
    NEW OXFORD, PA
    May 07, 2015
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  7. Very satisfied service.

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    The serviceman called ahead and arrived as scheduled. He reviewed what he would be doing, and explained what he was doing as he progressed. He was very pleasant, spoke well, and explained well. When he needed water for cleaning the A/C he was very polite, and cleaned up afterward. The entire experience was excellent.
    HANOVER, PA
    May 06, 2015
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