Middleburg Heights, OH repair reviews

David arrived on time, found the problem, had parts needed for repair in his truck, and fixed the problem. Great job.

Technician was on time, polite, and did repair in timely manner.

he was very thorough...identified problem and tested several possible problems....corrected problem ….rechecked....cleaned up and explained problem....also suggested ways to avoid future problems

The tech explained everything he was doing, and what additional parts that was needed. He also told us what might have happened.

Very nice and helpful service man.

My tech arrival window was 8 am to 12 noon. At 12:20 pm I had not received any call concerning appointment. I cancelled appointment after learning I was now scheduled for a 2 - 3 pm arrival. Tech called and arrived @ 3:20 pm. I should have received a call when Sears knew tech would be late.

So glad I called sears, they came out when a scheduled

I used the service this week.

#1 Problem: Time window given in all e-mails was 10am ro 2pm. At 5pm I called your service number. Helpful woman tracked my order and explained that Joe S. would be there shortly. #2 Problem: Despite spending a great deal of time inspecting and working with washing machine, The problem causing leak after wash is done could not be found. #3 Problem. Machine still leaks a small amount of water after washer no longer running. Overall, after waiting for most of the day my time lost cost me $96 and change!

George is very good at his job!!!!!