Dublin, OH repair reviews

All Reviews are from verified customers of Sears Home Services.
4.0 out of 5 stars

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41–47 of 47 Reviews
  1. Professional and courteous service

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    Both my washer and dryer require repair. The service agent was very considerate. The projected arrival time was delayed by about an hour and a half, however the service person called to let us know he was going to be delayed. Our service required that they order a part, delaying the completion of our repair by five additional days.
    DUBLIN, OH
    February 14, 2016
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  2. Maintenance Service not complete

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    I called Sears for the yearly maintenance services for all the appliances I have with them. The service man checked microwave, oven, refrigerator, washer and dryer. Another service person came later that day to check out my dishwasher. When I called Sears about my cook top that is also under maintenance agreement, they said the guy who came earlier should have done it. They will have him come back. But nobody did. Later I found out that the guy who checked my microwave actually marked on the system that he serviced a cook top instead of a microwave. Nobody from Sears followed up regarding this issue.
    DUBLIN, OH
    January 01, 2016
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    November 22, 2015
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  4. Repair did not resolve issue

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    repair did not resolve the issue they came out to fix.
    MARYSVILLE, OH
    November 14, 2015
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  5. Washer Maintence

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    He did a good checked our washer then cleaned our dryer. We were satisfied with his work.
    DUBLIN, OH
    August 17, 2015
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  6. Poor scheduling

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    We called and scheduled an appointment for a Wednesday from 10-2, at 3:15 and no had shown up my husband called. They informed us they had scheduled the appointment but had no one to cover our service that day. A courtesy call to tell us no one was coming would have been nice. They scheduled us for the next day 10-2. My husband asked if they could put us at the top of the list since we had just wait all day and no one showed up. He said he didn't understand what he was saying. Really!
    OSTRANDER, OH
    August 09, 2015
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    May 06, 2015
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