Valley Stream, NY repair reviews

All Reviews are from verified customers of Sears Home Services.
4.1 out of 5 stars

Sort by:
11–20 of 365 Reviews
  1. Horrible service

    Overall rating

    see details
    Sears outsourced the repair to Discount Appliance Center who made 3 trips to my house. On the third visit, we were told that they did not know what was wrong with the washing machine. The service person was very disrespectful and was asked to leave the premises. The machine is now left in a mess and i left without the use of a washing machine.
    JAMAICA, NY
    August 18, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  2. Good job

    Overall rating

    see details
    Great service
    ROSEDALE, NY
    August 05, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  3. gret service

    Overall rating

    see details
    he can on time . the washer works . he was pleasant . listened to me ,that's a biggie.
    OCEANSIDE, NY
    August 05, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  4. Arrival and Performance

    Overall rating

    see details
    I was very pleased with the service from start to finish.
    ELMONT, NY
    August 03, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  5. Good service

    Overall rating

    see details
    Service was good
    OZONE PARK, NY
    August 01, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  6. Great service

    Overall rating

    see details
    Good person
    JAMAICA, NY
    July 27, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  7. Great service and on time

    Overall rating

    see details
    Technician (Carey) was on time, knowledgeable and very professional.
    OZONE PARK, NY
    June 28, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  8. Great service

    Overall rating

    see details
    Great service
    FAR ROCKAWAY, NY
    June 21, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  9. Refrigerator is still not working

    Overall rating

    see details
    I called for service three weeks ago for a refrigerator that was not freezing. As of 6/21 still not freezing even though a technician came 6/18. The earliest appointment was made for 6/27/2019.
    ELMONT, NY
    June 21, 2019
    Was this review helpful to you? Yes · 0 | No · 1
    Report abuse
    We apologize that it has taken so long to repair your refrigerator. We have sent you separately, an email requesting additional information.
    SHS Social Care Team on June 24, 2019
  10. good workman

    Overall rating

    see details
    The workman is wonderful and I would give him a top rating. I am frustrated that the company won't allow him to replace the part and that we have to keep calling, waiting in, taking off from work when it breaks as it has 2 times already
    OCEANSIDE, NY
    June 13, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse