Saratoga Springs, NY repair reviews

All Reviews are from verified customers of Sears Home Services.
4.4 out of 5 stars

11–20 of 50 Reviews
  1. poor refrigerator still not working master protection is good but not the repair

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    refrigerator still not working and 3 was before I can get a recognition to fix.
    SARATOGA SPGS, NY
    January 08, 2021
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    We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
    CS Offline on January 11, 2021
  2. Appreciate having someone to be able to look at the treadmill and fix it

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    So appreciate having someone be able to come out and look at the treadmill. I was thinking I would need to purchase a new one. Thanks for the help
    SARATOGA SPGS, NY
    January 05, 2021
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    Hi Todd, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on January 08, 2021
  3. Sooner than expected

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    I was originally scheduled for mid December, but there was a cancellation and they offered me an earlier appointment.
    BALLSTON SPA, NY
    November 19, 2020
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    Hi Dennis, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on November 20, 2020
  4. Great Service

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    We use Sears Repair Services all the time. The guys are knowledgeable & excellent.
    GANSEVOORT, NY
    October 26, 2020
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    Hi Gerald, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on October 27, 2020
  5. Technician knowledgeable and courteous and problem FIXED!

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    Because of covid had to wait a long time for apt, but problem fixed in one visit.
    BALLSTON SPA, NY
    October 13, 2020
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    We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    CS Offline on October 15, 2020
  6. Great service but still not fixed

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    Repair person considerate of calling with updates as to arrival. This is the 2nd time he came and I am not blaming him, but the problem is still there--drier keeps on shutting off
    SARATOGA SPGS, NY
    August 29, 2020
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    We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
    CS Offline on August 30, 2020
  7. Honest Technician

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    Technician performed the work needed without overlapping services that had already been performed.
    BALLSTON SPA, NY
    July 17, 2020
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    Hi CHRISTIAN ,Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    cs offline on July 18, 2020
  8. Took way too long

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    I was without my refrigerator for 12 days. That is way too long to wait for an appointment.
    SARATOGA SPGS, NY
    July 06, 2020
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    I was without my refrigerator for 12 days. That is way too long to wait for an appointment.
    CS OFFLINE on July 09, 2020
  9. Fixed in a jiffy!

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    One brief visit to diagnose the problem, and an equally brief visit to install the new ice maker.
    MALTA, NY
    May 16, 2020
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  10. Repair did NOT work!!

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    I was told the refrigerator - freezer would take 24 hours to fully cool the appliance. I called for help the next day but was scheduled for an appt the following day, THEN the appt was rescheduled for an additional 3 days later. The food I was trying to save by placing ice in the the unit was lost.
    BALLSTON SPA, NY
    April 25, 2020
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