Rochester, NY repair reviews

All Reviews are from verified customers of Sears Home Services.
4.4 out of 5 stars

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111–118 of 118 Reviews
  1. Gave it his all

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    Can't say enough about DeShawn, he gave it his best effort, computer board for starters, never ending issues, finally called it quits and ended up buying a new washer
    ALBION, NY
    October 07, 2015
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    September 15, 2015
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  3. Great service... Not so great setting it up

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    I had to go to a Sears store to get the in-home warranty service set up as it was not available on-line as advertised. Hunter, the Sears associate was very good, spending a considerable amount of time on the phone. Once the appointment was set, the service was very quick and effective.
    BROCKPORT, NY
    August 19, 2015
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  4. Wonderful experience

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    find Sears service personnel are dependable, efficient, and knowledgeable
    BROCKPORT, NY
    August 18, 2015
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    July 21, 2015
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  6. Not as happy as previous apps

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    I've used Sears in home service for a while now and most of my appliances are covered by extended warranty. The last two visits within this week or so, were for routine check and a repair. Yesterday, the individual was in a hurry, stayed for very short visit (10 minutes) and I'm not crazy about the overall care provided. He ordered a part but "that's it". I want my appliance completely checked out and fully serviced-not guess work. Not as friendly as previous technicians.
    OAKFIELD, NY
    July 01, 2015
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  7. great service

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    Prime example of what excellent customer service should be.
    HILTON, NY
    June 24, 2015
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  8. Quick response

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    I went online to schedule service and it was so quick and easy.
    ROCHESTER, NY
    June 17, 2015
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