Nanuet, NY repair reviews
All Reviews are from verified customers of Sears Home Services.11–20 of 443 Reviews
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My technician was on time and completed the job quickly. I highly recommendHi Maryann, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The repairman did absolutely nothing but open the refrigerator and take a picture of the model and serial number and prepared an estimated bill which included the $119.00 nonrefundable fee for the technician visit. He gave me a return date which was 18 days later and the part never arrived. He told me to defrost the refrigerator one day prior to his arrival. The icemaker was not functioning. I ended up remedying the problem myself. I am still awaiting my portion of the refund that I am entitled to according to Sears. I ended up canceling the order. Totally ridiculous service.BENNIE C, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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2nd try, still not workingWe apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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The technician was very knowledgeable and experienced. He identified the problem quickly and was able to correct it. The dishwasher now works very well. My only criticism is that he was supposed to arrive by 5:00 pm. He finally got here around 5:30 but I was never told that he would be late.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Professional and knowledgeableThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Although it took two weeks for all the parts to come in but the technician came right awayThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The service was done quickly. The machines are functioning well.HI Rebecca,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Professional, courteous and kind. Called prior advising on way and took care of issue so efficiently.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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2nd time for the same issue. Still not fixedWe apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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The technicians were late, but they did apologize and were courteous and did the job.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!