Lake Grove, NY repair reviews

All Reviews are from verified customers of Sears Home Services.
4.1 out of 5 stars

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21–30 of 559 Reviews
  1. Good Service

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    Technician was on time, courteous and very efficient. Overall a good experience.
    PORT JEFF STA, NY
    September 03, 2019
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  2. Quick and efficient service

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    On time, problem analyzed quickly, and dispatched quickly as well.
    WEST SAYVILLE, NY
    August 26, 2019
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  3. the man who came to my home to fix my washing maching was wonderful.

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    I have been with sears for many years. all my appliances are from sears and have never had any problems. the service is wonderful.
    ISLIP, NY
    August 20, 2019
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  4. great serviceman

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    great service guy!!
    SMITHTOWN, NY
    August 17, 2019
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  5. Great service Dryer

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    Great service I will use them again
    CENTRAL ISLIP, NY
    August 16, 2019
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  6. Great service tech but beyond horrible telephone support

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    It took over 4 months to get my treadmill repaired. 5 visits and 3 orders for parts which were difficult to find since my treadmill is 15 years old. the contract says it will be replaced but the fine print says it requires 4 orders for parts. 4 months is unreasonably long for repair and with my service contract i lost in effect 4 months of coverage. they also schedule you for a visit from 8-5 tying up the entire day and even on the day of service cannot give you a narrower window for when the tech will arrive. That after trying to navigate an impossible voice menu which tells you that you have no appt even though you do. Terrible terrible terrible.
    RIDGE, NY
    August 11, 2019
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  7. Issue not resolved

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    Repair person polite but didn't answer my questions.He had a very strong foreign accent which made it hard for me to understand him.
    RONKONKOMA, NY
    August 11, 2019
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  8. Good service

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    Well done job
    BRENTWOOD, NY
    August 04, 2019
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  9. Great service

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    I get appointment date seven days after but that day mechanic never show up.But he lie to sears. So sears give me new date again seven days after, this time different mechanic shows up and fix it.so we have to suffer three week with out a/c when temp 92° above with 5 years old kids.
    DEER PARK, NY
    July 20, 2019
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  10. service after the sale

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    Tech Jimmy is the genius you need when a product is on the fritz.
    HAMPTON BAYS, NY
    July 20, 2019
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