Hicksville, NY repair reviews

All Reviews are from verified customers of Sears Home Services.
4.0 out of 5 stars

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81–90 of 186 Reviews
  1. Disappointing

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    First serviceman took offense at my not understanding why he would ask who originally installed the dishwasher. Second was not prepared with the wiring bundle that you knew was required. You never told me the repair would not be covered under my Sears Protection Plan, and implied earlier that it would be covered.
    HICKSVILLE, NY
    April 03, 2017
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  2. came 2and half hours late

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    came an hour and hafl late . We were in the middle of dinner and they vacuumed behind the refrigerator and the dust went flying all over. Not the quality service I am used to getting.
    HICKSVILLE, NY
    April 03, 2017
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  3. Great Service

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    The repair was done right in a timely manner. The needed part came within two days.
    HICKSVILLE, NY
    March 06, 2017
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  4. Great Service!!!

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    I am happy with the customer service & the repair.
    ROSLYN HTS, NY
    March 02, 2017
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  5. Excellent service

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    The technician was courteous and explained, fixed the problem.
    HICKSVILLE, NY
    February 25, 2017
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    February 18, 2017
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  7. Overall rating

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    February 13, 2017
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  8. Service tech

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    Technition was very dedicated to completion of task
    WESTBURY, NY
    January 23, 2017
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  9. Repair washer

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    the initial appointment began on December 1st. The washing machine did not get fixed until February 16th. It took over six weeks for them to repair the machine. I'm not going to renew my service. Horrible service. You purchase of this plan and you're stuck with them. It doesn't matter how long it takes they don't seem to care. If I can give it a zero star rating I would, but you must at least choose one star.
    BETHPAGE, NY
    January 21, 2017
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  10. Refrigerator ice maker

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    Do not want to give serviceman a negative review. Sears has been unable to solve the problem. My ice maker and water dispenser does not work and Sears had made at least 5 visits to repair in past 4-5 month. If word for a day and then is inoperable. This is a kitchen aid refrig that I am expecting to have satisfaction with. I have a service agreement since day 1. Now we clearly have to find a solution as I am done w this polite patience I have demonstrated thus far!
    OLD BETHPAGE, NY
    January 07, 2017
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