Hicksville, NY repair reviews
All Reviews are from verified customers of Sears Home Services.41–50 of 186 Reviews
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Very happy with the service and the repair man was very polite.Hello Ann, Thank you for taking the time submit a review. I am glad to see that the technician provided a great experience. Thank you for choosing I know we can't wait to work with you in the future. ^CS
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Serviceman was early, courteous, pleasant and knowledgeable. Definitely would use them again.Hello there, Thank you for taking the time to submit a review. I am glad to hear that you have had a great experience with our service. Thank you for choosing Sears and we can't wait to work with you in the future. ^CS
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We're delighted to have provided you with immediate and skillful service! Thanks for choosing us for your repair needs! ^OC
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I knew the part i needed. Called tech prior to visit, texted him a pic and he ordered. On time for appointment, quick service, quality repairThank you for taking the time to let us know about your recent service visit. We love to see that you had a great experience. We appreciate your business and look forward to assisting you in the future.
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The repair man explained everything he did and was very clean (shoe covering and cleaned up the floor where he was working). I give him 5 stars!!!Hello there, Thank you for taking the time submit a review. I am glad to see that the technician provided a great experience. Thank you for choosing I know we can't wait to work with you in the future. ^CS
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Don't know when they are coming back heard NOTHING !!!!!!
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My dishwasher broke in August. They finally fixed it in November. Incompetent technicians and rediculously understaffed. Absolutely horrible experience. Stay away!!Thanks for the review. We are sorry to hear that you had a negative service experience and for the inconvenience it caused. We thank you for your business.
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Dishwasher is working fine now. Initial visit to determine what part was needed was later than the time window given to me but I was kept updated of delay by phone. Next visit, when actual repair was done, the technician arrived early which I was also informed of by phone. Great communication for both visits.Happy to hear that you had an excellent experience with your service from Sears! We are glad that there was good communication as well. Thanks for your business!^KL
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I have asked 2 times to make my appointment the last appointment of the day. I work and I cannot take off from work to be home. My son gets home from work at 3:00 so I asked to be the last appointment so that he would be home. Both of the Associates that I spoke to said they understood and it would be no problem to grant my request. Both times l0/16/2017 and 10/23/2017 they called me between 10:30 and 11:00 that they were on their way. PS my ice maker after 4 appointments is still not fixed.
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Thank you for taking the time to let us know about your recent service visit. We love to see that you had a great experience. We appreciate your business and look forward to assisting you in the future.