De Witt, NY repair reviews

All Reviews are from verified customers of Sears Home Services.
4.2 out of 5 stars

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171–177 of 177 Reviews
  1. Exceptional Service

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    The technician was on time. He immediately knew what was wrong - an assembly error at the factory. He quickly got the tractor apart & reassembled it correctly. He readily accepted my help when he needed a second set of hands. He has since send me 2 spare cotter clips if I ever need them. Compared to the non-help I received over the phone using your troubleshooting numbers, this service was unbelievable.
    CHITTENANGO, NY
    June 18, 2015
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  2. Thank you!

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    We had two different technicians, one that came and determined problem and ordered parts, and one who came and installed parts after they were received. Both gentlemen were very courteous, efficient and knowledgeable. Thanks!
    MANLIUS, NY
    June 10, 2015
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  3. Overall rating

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    June 09, 2015
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    It sounds like you've had a few issues during your service appointment. We want to make sure you were able to get the follow up you deserve. Please reply to the Sears Service email if you need further assistance. Thank you for taking the time to share!
    Member Services on June 17, 2015
  4. Excellent Service

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    The service Man was here on time and was fast and courteous
    SYRACUSE, NY
    June 09, 2015
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    May 19, 2015
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  6. Overall rating

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    May 12, 2015
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  7. Sears is Great -the repairman, not so much.

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    I used them for the first time last summer & was so satisfied that I will NEVER use anyone else. This time (3 weeks ago) I called on a Sunday because my dryer died. I was VERY happy with the woman I spoke with, and an appointment was made for the repair the following Tuesday morning. The repair Tech arrived on time within the window I was given. Looked at the dryer back, something sparked then he told me the dryer was fine, it was the 2/20 that was bad. An electrician told me otherwise, my 2/20 was fine my dryer was fried (he took the top off to look). So I bought a new dryer - after paying the repair fee and an electrician I didn't really need.
    CAMILLUS, NY
    May 12, 2015
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