Brooklyn, NY repair reviews

All Reviews are from verified customers of Sears Home Services.
4.1 out of 5 stars

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21–30 of 310 Reviews
  1. Disgraceful

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    Thedamaged my house & flooded my ceiling & floors
    NEWARK, NJ
    August 31, 2019
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  2. Glibert is a good repair man

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    haven't tried my washer/dryer combo yet!!
    HOBOKEN, NJ
    August 30, 2019
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  3. Getting fridge repaired was a horrible experience

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    Our refrigerator ice fan broke at the beginning of July. A diagnostician came July 5, created a record of required repairs, and ordered the necessary parts. We paid him almost $500. It took over 3 weeks for the parts to arrive. After that, it took until August 23 to get the fridge fixed. One technician called to say he wouldn't come unless we paid him $99. One said he had come at 8:15 am, but he never showed at my house--no idea where he really went, if he went anywhere. When the technician showed up on Aug 23, he said there was no record of the parts being ordered, and he couldn't understand how we had them at all. He called his boss, who said "I don't know what's going on. I wasn't trained for this." Fortunately, he actually agreed to fix the fridge, and accepted the remainder of the money owed. I will never buy a Sears appliance again!
    HOBOKEN, NJ
    August 28, 2019
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  4. Excellent

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    Very pleased with the professional service,I recommended Highly,Thanks
    GUTTENBERG, NJ
    August 23, 2019
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  5. The service did not solve the problem.

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    The person who came did not do anything to solve the problem.
    BROOKLYN, NY
    July 16, 2019
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  6. No show and Late service

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    No one showed up the two days we waited for “emergency “ service; and on the day of the scheduled service at 5:00 the repair man called to say he wasn’t coming. I went ballistic and he agreed to come. He arrived at 6:30. He did a good repair, but we waisted three days waiting.
    JERSEY CITY, NJ
    July 06, 2019
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  7. Great service

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    Very happy with my service
    JERSEY CITY, NJ
    June 22, 2019
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  8. Good service

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    The service was good but they didn’t show up at the time they said they would.
    LYNDHURST, NJ
    April 14, 2019
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  9. Great prompt service

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    In the past, it took 3 weeks for a Sears representative to fix my washer. I was pleasantly surprised that I was able to get an appointment within 2 days and the technician actually fixed the problem that day. ( Hopefully)
    HOBOKEN, NJ
    April 10, 2019
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  10. Overall rating

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    December 06, 2018
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