Brooklyn, NY repair reviews

The service was good but they didn’t show up at the time they said they would.

In the past, it took 3 weeks for a Sears representative to fix my washer. I was pleasantly surprised that I was able to get an appointment within 2 days and the technician actually fixed the problem that day. ( Hopefully)

Repair technicians were friendly, professional and punctual. Unfortunately, this was the second visit for the same problem, this time to make a minor adjustment that went unnoticed on the first visit...just an oversight. However, had I not had the extended warrenty, this wlould have been an expensive repair call for a very minor problem.