Albany, NY repair reviews

All Reviews are from verified customers of Sears Home Services.
4.5 out of 5 stars

41–50 of 50 Reviews
  1. very good service no problem with service but product is horrible

    Overall rating

    see details
    the service we have had has been very good. I dont think we have ever had service that was not above board and handled with professional repair employees, the only issue we have is the product that we are servicing and trying to repair. and still are repairing as i write this
    MECHANICVILLE, NY
    October 26, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  2. Came shortly after calling, did the job and left all in less than 15 minutes !

    Overall rating

    see details
    Always have had great service with MY SEARS contract repair persons !
    E GREENBUSH, NY
    October 26, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  3. 2nd service still broke

    Overall rating

    see details
    Again the tech was only on site for a half an hour and 2 days later my refrigerator temperature was almost 60 degrees and the freezer is not fully freezing foods. I haven't had a refrigerator since September 6th and the next service isn't scheduled until November 7th.
    ALBANY, NY
    October 24, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Hi Lea, thank you for taking the time to send us your feedback. We apologize for your repair experience. A member of our care team will contact you, via email, to assist you.
    SHS social care. on December 03, 2019
  4. Exceptional service and fast.

    Overall rating

    see details
    I scheduled a service appointment at 10:00 at night when my dryer broke. They had it fixed by the next day at 6:00 pm.
    TROY, NY
    October 17, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  5. Extremely helpful

    Overall rating

    see details
    Honest and dependable..the help was greatly appreciated.
    WATERVLIET, NY
    October 13, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  6. Excellent service!

    Overall rating

    see details
    The tech came out and diagnosed the problem, got the parts needed, and fixed the dishwasher the next morning!
    SLINGERLANDS, NY
    September 30, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  7. James did a wonderful job . my washer works great now.

    Overall rating

    see details
    Great work
    ALBANY, NY
    September 26, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  8. Great service

    Overall rating

    see details
    Knowledgeable and helpful
    GUILDERLAND, NY
    September 19, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  9. Very polite

    Overall rating

    see details
    Polite and on time
    GUILDERLAND, NY
    September 19, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  10. on time friendly efficient

    Overall rating

    see details
    on time friendly efficient
    CLIFTON PARK, NY
    September 10, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse