Paramus, NJ repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

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211–213 of 213 Reviews
  1. Not good Service

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    When I scheduled this repair on 5/21/15 I was told it would take place on Tuesday between 10-2pm. Tues 5/26 the tech was a no show. When I called in looking for a status, to my surprise I was told it was schedule for 6/2 between 10-2pm. This is not how you schedule an appointment. then the refrig finally went the next day when I called back I asked for emergency service , and again I found no such luck. while I am greatfull the refrig is repaired, I could have gotten this fixed faster if I went private but since I have the service contract wasn't going to pay extra I would like an extra 3 years on the service agreement as proper compensation
    CRESSKILL, NJ
    June 13, 2015
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    Hi, Joe! We regret the complications during your recent service appointment and that your repair wasn't completed sooner, but we are happy to hear your refrigerator is now functioning properly. Thank you for sharing your experience.
    Member Services on June 16, 2015
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    May 18, 2015
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    May 13, 2015
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