Paramus, NJ repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

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  1. Perfect

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    On time, efficient, honest, and professional
    WALDWICK, NJ
    October 29, 2019
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  2. Good service

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    Been a Sears customer since 1996
    FAIR LAWN, NJ
    October 17, 2019
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  3. Excellent service

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    I called for my refrigerator. 09-28-2019 technician came he ordered all parts. On 10-7-19 another technician came fixed it .He was very good. Happy with the service.
    NEW MILFORD, NJ
    October 17, 2019
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  4. Excessive charge

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    Visited last week for my clothes washed..charged $ 229.00 to reboot took 15-20 minutes
    PARAMUS, NJ
    October 04, 2019
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    Hello Packy, thank you for sharing this feedback about your washer experience. Our techs do charge based on the labor required not by the hour or time the repair takes. We hope this gives you some better understanding of the charges. Thank you.
    SHS Social Care on October 30, 2019
  5. My technician!!

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    Very pleasant Service
    DUMONT, NJ
    September 28, 2019
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  6. Not a good experience

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    Tech came 2-1/2 hours after the 4 hour window. Waited home from 10 am until he finally arrived at 4:30 with no phone call to tell me there would be a delay. When he did arrive to fix the same problem that was fixed 2 days earlier and blow again the next day, he was unable to get parts ordered because it was already 5:00 and the warehouse was closed. So, two techs in 2 days and my dryer is out for a full week now because the first tech didn’t diagnose the original problem. Went out a bought a new dryer and will have it installed faster than when the parts and tech can be back to fix the old one. Very disappointed
    ALLENDALE, NJ
    September 08, 2019
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  7. quick response/immeadiate fix

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    called on Monday repairman came on Tuesday. completed the repair quickly & efficently
    PARAMUS, NJ
    July 26, 2019
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  8. SHS SERVICE FINE AS EVER!

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    Fine service, knowledgable tech,
    GLEN ROCK, NJ
    July 25, 2019
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  9. not clear to me what this means!

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    Mike R. most knowledgable sears tech we've met in many years of techs servicing our appliances.
    GLEN ROCK, NJ
    July 20, 2019
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  10. Great service

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    Service was clear and concise. he answered all my questions
    PARAMUS, NJ
    June 24, 2019
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