Burlington, NJ repair reviews

I could not be more disappointed with the experience in its entirety. I have been requesting, lost count of number of times, to have Sears billing or management associate contact me to discuss with no response. Can't begin to count the number of Kenmore and Craftsman products in our home...never thought it would get this ugly. Does anyone work there any longer... does not seem so???

Wishing that they can give a better time than saying before 10 to 5pm.

The tech found the problem which was the switch not the burner. Good Job.

Checked out everything and made sure all was in working order.

although took a couple weeks for parts and repair, I appreciate the time the gentlemen came and fixed the item.

First visit tech wanted to replace 5 parts. Great troubleshooting where you have to replace so many diff parts. Orders parts then doesn't tell us they are 5 different shipments. Next appoint comes up and after taking off work for the FIVE HOUR window, get automated call to reschedule appt. Call to find out why. COuld not understand ONE word of the customer service rep due to accent. Oh bu they will credit my Sears account with 30k reward points. Call next day and find out that two parts not in yet. Reschedule appoint!! Appointment day arrives and had to take off work again for the five hour window only to get call at 4pm informing us the tech was TOO BUSY and had to reschedule yet again. LG is garabge and will never buy again. AS for Sears, we are done with you too!