Salem, NH repair reviews
All Reviews are from verified customers of Sears Home Services.21–30 of 241 Reviews
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Very great service
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I paid $430 for the "repair" but the issue was still NOT fixed! The refrigerator is a Kenmore Elite and cost me $2500 4 years ago! It appears Sears wants me to have the tech back so they can charge me for a second visit or is the Elite just a piece of junk? Had I known the repair would exceed $500 or maybe more I would not have done it and just bought a new refrigerator. Something fishy here.Hello Stephen, thank you for taking the time to send us your feedback. We apologize for your disappointment with your Refrigerator. If you still need assistance? Please, reply to the email our care team will send you.
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The technician did is job but had to stay for another half hour attempting to process my credit card. His phone couldn't maintain a cellular connection long enough to process. You should have a better carrier or backup personnel who could take information on the phoneHi Daniel, thank you for taking the time to leave us your rating! \We apologize it took a while to process your payment. We appreciate your business and look forward to assisting you in the future.
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On time, good communication, very professional and quick workHi Cathy, thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future
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We needed a new belt for our treadmill. It was ordered and supposed to be delivered to our house. The repairman made an appointment for the next week. The part did not arrive until the day of our appointment so the appointment was changed to the next day. The repairman never arrived even though it said on our work order on line that we were confirmed to be seen. I called and was told that I couldn't be added to the work schedule for the next day and had to wait another day to be serviced. We were not very happy!Hi Eileen, thank you for taking the time to send your review. We sincerely apologize for your repair experience.
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My dishwasher was working fine until after the service technician left and now it’s not working so I have an appointment to fix what the original technician broke. Ridiculous!!!Hi Stephanie, thank you for taking the time to send your review. We sincerely apologize for how your repair experience left you. A member of our care team will contact you via email to assist you.
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Freezer is now not working
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He was knowledgeable and took care of the issue
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My refrigerator is fine now. Very pleased
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Great service by coming person