Jacksonville, NC repair reviews

All Reviews are from verified customers of Sears Home Services.
4.5 out of 5 stars

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21–30 of 170 Reviews
  1. Washing Machine Tepair

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    Used on Monday. Great service.
    JACKSONVILLE, NC
    March 20, 2020
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  2. Good service

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    I used them a week ago good service
    JACKSONVILLE, NC
    February 17, 2020
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  3. Great Service

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    The technician did a super job. Glad I called Sears. Would definitely use them again.
    NEWPORT, NC
    January 11, 2020
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  4. Awesome! Very knowledgeable. Thorough. Dedicated.

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    Can not write in this box because the guidelines will not retract.
    HAVELOCK, NC
    December 07, 2019
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  5. Awesome! Impressive! Best service. Technician is superior to previous.

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    Can not write in this box because the guidelines will not retract.
    HAVELOCK, NC
    December 07, 2019
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  6. Thorough but pricey

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    Service was wonderful but pricey.
    JACKSONVILLE, NC
    November 23, 2019
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  7. Poor Service

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    Display was replaced. One day later both fridge and freezer went out. All food toast as they couldn't come back out for 3 days
    BEAUFORT, NC
    November 11, 2019
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    Hi Eric, thank you for taking the time to send us your feedback. We sincerely apologize for your repair experience. A member of our care team will contact you via email to assist you. Thank you.
    SHS social care. on December 04, 2019
  8. Technician was great

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    Same tech repaired our microwave as usual excellent service
    JACKSONVILLE, NC
    November 08, 2019
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  9. Great in home tech terrible warranty support

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    The in home tech’s were great. Persistent problem with washer that required 20 visits.. However in home techs have to comply with their tech support along with Samsung tech support which leaves a lot to be desired. The warranty is archaic and totally unresponsive to the consumers needs or common sense, 20 service calls over a period of 6 months pluse multiple parts replacement instead of a $500 credit toward a new purchase makes absolutely no sense!!! Great tech support that has to comply with foolish Corp policy inspite of their good sense.
    N TOPSAIL BCH, NC
    October 20, 2019
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  10. Excellent

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    Arrived on time,diagnosed and fixed in under 2 hours. Very polite and friendly
    HOLLY RIDGE, NC
    September 28, 2019
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