Durham, NC repair reviews

All Reviews are from verified customers of Sears Home Services.
3.9 out of 5 stars

Sort by:
101–110 of 134 Reviews
  1. Overall rating

    see details
    March 27, 2017
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  2. Overall rating

    see details
    March 24, 2017
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  3. Overall rating

    see details
    March 21, 2017
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  4. Great service

    Overall rating

    see details
    The technician did a great job diagnosing the issue and was in and out very quickly.
    DURHAM, NC
    March 16, 2017
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  5. Overall rating

    see details
    February 27, 2017
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  6. Great service

    Overall rating

    see details
    The service was great, but I forgot to see if I could use my 20% off coupon...then I fell on 2/14/2017 and forgot to double check on the coupon again.
    CHAPEL HILL, NC
    February 23, 2017
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  7. Professional, courteous, efficient.

    Overall rating

    see details
    Arrive on time, quickly diagnosed the problem and fixed it. The technician was courteous and efficient.
    DURHAM, NC
    February 23, 2017
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  8. Poor coordination of part order with installation

    Overall rating

    see details
    Technician (Kevin) arrived as scheduled on Wednesday, one day after we placed the service request. He determined a part was needed and ordered it. The part arrived as tracked (via UPS) at 3:00 on Friday afternoon, but no technician was available to install it. So we waited an additional 3 days without hot water until Kevin was able to return on Monday. His work and his communication with us were excellent, but the poor coordination of the part's arrival with availability of a technician is not acceptable.
    CHAPEL HILL, NC
    January 14, 2017
    Was this review helpful to you? Yes · 1 | No · 0
    Report abuse
  9. quick service

    Overall rating

    see details
    not only fix the issue but had good advice on installing a vent
    DURHAM, NC
    January 10, 2017
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  10. Great service that fixed a design flaw!

    Overall rating

    see details
    We had a refrigerator door with ice dispenser that would form the ice and cause it to drop down but it kept jamming up right at the opening. Our repairman was familiar with the problem and carried with him a little extension hose that could be cut and applied so that two things that failed to touch before (to trigger the flap to open up and allow the ice to pass), would now touch and voila, system fixed. Sears should find out how to do this on all the new builds from the beginning.
    DURHAM, NC
    January 06, 2017
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse