Hattiesburg, MS repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 144 Reviews
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Repair parts took to long to arise refrigerator was out for 36 days, tech was at fault.
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Work completed last week and working fine
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The only reason I am giving a 4 is because of the length of time had to wait for service. Called March 27, 2020 scheduled April 22, 2020.
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Changed fan but ice maker still doesn’t work. This has been going on almost 2 months & they can’t come back again until April 17th.. Having a window from 8-5 is to long. They should call on that day and give 3 hour window.Thank you so much for taking the time to share your experience with us. We are so sorry to hear that this process did not go the way you were expecting. We sincerely appreciate and value your feedback. Thank you.
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Communication with the scheduling dept. was not even 1 star. I can’t remember how many calls and confirmation emails we got that caused us to wait for a service pro that never came—-needs to be more efficient. The service pro couldn’t have been better.
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The service technician arrived at my home around 8am and with in 2 hours had my refrigerator repaired. Good job.
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Came. The repairman was asked to return; however, I haven’t heard from him. Water leaked from the machine and cover my floor. Please send someone to repair the error, thanks
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I would have liked to have fixed the dryer rather than having to risk it going out and having to do without it. I have had the preventative maintenance for many years. I depend on my dryer every day. I was told it would not be fixed until it completely quits.
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Meet my expectations knowledgeable
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Pleased with service'