Springfield, MO repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 271 Reviews
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Quickly analyzed the problem with my dryer and made cost effective recommendations.Dear CYNTHIA, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business! Regards, Robert.
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The circulating pump was not working on my dishwasher. The discharge pump was working. They finally got a new circulating pump put on. Said everything was working good and left. First load in and now the discharge pump is not working and they made me a new appointment for over 2 weeks away. Been without a dishwasher for 2 months already. Beyond frustrated!!!Dear Tony, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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I will use them in the furtureDear John, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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No comment.Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected in regards to cost of the service. We appreciate any and all feedback from our Members and will share your experience with our service team.
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problem still the sameHi Craig, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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After six repair visits over four months, our Kenmore Elite still doesn’t work. We have an extended warranty, but Sears still has not replaced our refrigerator. It has not worked since the middle of September, and it is now almost the end of January. Why did I spend $1200 on an extended warranty? Sears admonishes you not to use this site for complaints, but there is no way to reach them with a complaint. They simply keep telling me they will send a repair person and that there is no one else I can talk to.Dear Julie, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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The guy was on his phone taking personal calls with it on speaker. The person he was talking to kept cussing it was very unappreciated. He didn't clean up his area when he left. He left the box and all the trash in my laundry room. It wasn't a very good experience!Dear Natalie, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Same day service and fixed problem in one visit.Dear Dwight, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!.
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Both technicians worked in a professional manner. Wore masks which was important to us.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Told tech that the ice maker quit working after previous visit, he told us yes it does work. Clearly it doesn't it haesn't made a single ice cube in over a month.HI RICK ,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.