Springfield, MO repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 289 Reviews
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Repair tech was amazing! We did have a 5ft snake stuck in the fan of the dryer. It was removed and working great. The bad part was that we removed the 5ft partner. I was happy to pay the service bill. The tech earned his money that day!We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating.
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Great experience as the technician was extremely personable. He was both knowledgeable and thoughtful, making the repair as painless as possible.Dear LARRY,We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing SearsPartsDirect for your part needs! Regards, George P
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They have you over a barrel. Our problem was a simple lock that had been locked on the dishwasher. All it took was the the tech to unlock it. BUT...The company only allows certain codes to be put into their system for charging the customers. We were WAY, WAY, WAY, over charged for what he had to do for us, but there was nothing he could do about it. The $95.00 dollar charge for just coming through the door, should have been enough, but it cost MUCH more than that.... When they don't do anything more than just resetting the computer in the machine, they shouldn't charge like they do. He fixed it, and was very friendly, but just maddening at how these companies take advantage of the homeowner. Can't do anything about it, but just sad to see honesty and integrity are not really a part of how people do business anymore.Dear Louis, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Everything I expected and more.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Service Doggone dialog box pevents me from seeing what I am typing.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Did a great job. Very courteous and knowledgeable Machine works great!Dear Albert, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Service technician was knowledgeable, efficient, and skilled in performing his repair. Communication rate below is referred to the Sears company.Dear Judith, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Our service repairman, Dewey, did an excellent job on analyzing the problem, procuring the parts and getting our unit working.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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very happy tyThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Great job, informative and quickDear David, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.