Joplin, MO repair reviews

Diagnosed the problem.ordered the part fixed, all within a.

It took way longer to fix that I expected. The service men were very polite. My washer was not leveled though so now it rocks. I cant use it until I can get someone over to level it.

My repair technician was great! He was helpful, thorough, efficient, and even answered a couple of questions I had on other Sears appliances. He explained things well. My only minor complaint is with the system. It is so difficult to give up a day to await the technician. I wish it were possible to schedule a little more accurately.

We had used top oven prior to service, so tech said he felt heat from it. Turned on bottom oven and stuck hand in and felt heat. Carried in tool bag, never used anything in it. Looked like a service tech , but didn't perform as one. Tracked in mud on floors. Very Bad Experience! Would not recommend service plan to anyone if this is what you get!!!

Kept trying to get to come on. Kept pushing buttons. I had to explain that a metal pan must be on stove to work. Never checked anything.

Worst service I have ever experienced!

Always good service. The same tec comes every time and he is very knowlegable.

There was no remainder from Sears until the serviceman called on the way here.

I had a great experience with the repairmen. They were efficient and pleasant. My issue was that I never got any notice of what part of the day they were coming. I tried to find out the morning of the appointment and was told that they would text me but never got a text. They did call me when they were on the way to my house.

Good service once he arrived. Needed better advanced communication. No advanced text or phone call to tell me when he was coming other than 8-5.