Independence, MO repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 196 Reviews
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This is the third time we have used this service. Always a good job.Hi Ray, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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What a nice man and very knowledgeable and answered all of my questions.Hi Vernon, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Andrew was the tech who worked on our machine. He did an excellent and thorough job.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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My LG washer/dryer unit has been dead for 7 weeks. After three useless visits from subcontractor who refused to wear mask and was unable to repair, I finally merited a visit from actual SEARS tech. He was extremely nice and well-versed in the warranty process. Although he was unable to repair, I'm still hopeful that SEARS will honor the warranty and replace the machine.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Very pleased with the service and courtesy of the repairman.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Would never recommendWould never recommend
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I was told by the technician that the replacement ice maker part would arrive in 3 days. It never came and now they say it's on back order.Hi Monica, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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I am going on almost 3 weeks and they are still not able to get someone out to fix my fridge. So unless you have a second fridge or can live without one for months. Then put your money into something that is worth it.Hi Jen, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. For further details, please contact our Protection Agreement team @ 800-927-7836.
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Top quality service.
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My tech was great, arrived on time,was courteous, and knowledge and did a great job.