Independence, MO repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 209 Reviews
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The technician was very pleasant and knowledgeable. He takes great pride to perform excellent service.Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your tech was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future. Thank you for choosing Sears PartsDirect!
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The technician was very pleasant and knowledgeable.Hi there! We are so happy to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears PartsDirect!
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Dryer was working after I got it cleaned and serviced it does not dry now unless it is on the timed dry cycleWe are sorry to hear that you did not have a positive experience with Sears PartsDirect. If you would like us to look into your situation further for you, please visit www.SearsPartsDirect.com and click the chat option on the bottom right corner to speak with a PartsDirect chat representative.
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Our technician arrived on time and completed the job efficiently. Very friendly and helpful with his expertise.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing SearsPartsDirect for your part needs!
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Both technicians who came to the house were efficient, courteous and knowlegeable. The cost charged for parts and service extremely high.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Fixed ice maker quickly and correctly.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing SearsPartsDirect for your part needs!
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I got service three days ago and got my machine fixedThank you for sharing your great rating! We thank you for choosing Sears Parts Direct and hope you recommend us to your friends and family.
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We defrosted our refrigerator like our tech told us to and it is working perfect now! No more frost build up in freezer belowDebbie, we are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Service Technician didn't really do anything, he didn't take apart the washer and look at the inner mechanics to see if anything was broken. All he did was fill the washer with water and drained it, and manual moved the drum and pushed down on the drum, and said it was fine.Hi Darren,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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I got an appointment about 4 days after I called. The tech arrived, he was very nice, but immediately told me he works only on ovens, not microwaves. After 2-3 phone conversations, I have another appointment set up, this time 2 weeks wait time.Mark, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.