Maplewood, MN repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

Sort by:
291–300 of 300 Reviews
  1. Happy with the service

    Overall rating

    see details
    here last week very professional in service provided
    BALDWIN, WI
    October 09, 2015
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  2. Excellent Work.

    Overall rating

    see details
    Excellent work. -- HOWEVER, it took almost 2 weeks for the repair to be scheduled because they are busy. Then parts had to be ordered and a second visit to install the parts. NOTE --The service technician was truly a pleasure to work with on my dishwasher.
    STILLWATER, MN
    October 07, 2015
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  3. Overall rating

    see details
    September 29, 2015
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  4. Pleased with the work.

    Overall rating

    see details
    The technician was very prompt, asked if we had any concerns before he started, dealt witht he concerns.
    SAINT PAUL, MN
    September 16, 2015
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  5. Refrigerator repair

    Overall rating

    see details
    Technician was very knowledgeable and repair was totally satisfactory.
    VADNAIS HEIGHTS, MN
    August 26, 2015
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  6. Good Communication

    Overall rating

    see details
    Called early in the day to say it would be later. Called before leaving previous call to see if it was to late to come.
    RIVER FALLS, WI
    August 26, 2015
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  7. Great Service. Expensive

    Overall rating

    see details
    The repairman arrived on time, was polite and knowledgeable, and fixed our problem and told us how to fix other problems on our own. But it was very expensive.
    CHISAGO CITY, MN
    August 20, 2015
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  8. All is well!

    Overall rating

    see details
    Tech was on time; listened to our description of the two issues; he checked the dish washer to determine the needed repair; discussed the needed repair; completed the repairs. Fortunately he had the necessary parts in his truck:) dishwasher working fine:0
    WHITE BEAR LK, MN
    July 28, 2015
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  9. REPAIR OF REFRIGERATOR

    Overall rating

    see details
    Tech # 0003046 (I think his name was Greg) One of the best for customer service we have ever experienced. Sears needs to keep him! What a pleasure. Friendly, informative, answered questions and was so very very nice.
    HUGO, MN
    July 14, 2015
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  10. You can't be serious; you really sent this survey?

    Overall rating

    see details
    The refrigerator has been a total lemon. Your repair success rate is less than 50%. 5-10 day wait times to get parts, then another wait time to get technician. Recently had a no show/no call. A complete train wreck. The unit should have been replaced in its entirety 2 or 3 repairs ago. Last Kenmore appliance in this household.
    MAPLEWOOD, MN
    July 01, 2015
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse