Maplewood, MN repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

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291–292 of 292 Reviews
  1. REPAIR OF REFRIGERATOR

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    Tech # 0003046 (I think his name was Greg) One of the best for customer service we have ever experienced. Sears needs to keep him! What a pleasure. Friendly, informative, answered questions and was so very very nice.
    HUGO, MN
    July 14, 2015
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  2. You can't be serious; you really sent this survey?

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    The refrigerator has been a total lemon. Your repair success rate is less than 50%. 5-10 day wait times to get parts, then another wait time to get technician. Recently had a no show/no call. A complete train wreck. The unit should have been replaced in its entirety 2 or 3 repairs ago. Last Kenmore appliance in this household.
    MAPLEWOOD, MN
    July 01, 2015
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