Springfield, MA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.5 out of 5 stars
11–20 of 50 Reviews

  1. Great Tech

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    Polite, efficient and kind
    LUDLOW, MA
    December 17, 2020
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    HI TIM ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    cs offline on December 19, 2020

  2. service

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    They did a great job
    SPRINGFIELD, MA
    December 13, 2020
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    We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    CS offline Team on December 15, 2020

  3. Great service

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    Every thing was great
    W SPRINGFIELD, MA
    December 05, 2020
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    Hi Suzanne, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on December 05, 2020

  4. Dan was excellent! Very knowledgeable. Showed up on time and diagnosed the problems with my craftsman tractor.

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    I didnt want to buy a new tractor. Dan repaired my tractor so it runs better than when I bought it 4yrs. ago!
    SPRINGFIELD, MA
    October 29, 2020
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    Hi Pam, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on October 30, 2020

  5. Well knowledged and respectful worker

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    Better company than last year
    INDIAN ORCH, MA
    October 22, 2020
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    HI JAMES,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    cs offline on October 23, 2020

  6. Excellent service

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    We will use the service when ever lt's necessary.
    CHICOPEE, MA
    August 31, 2020
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    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    CS Offline on September 01, 2020

  7. Wasn't expecting this!!!

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    Great guy ! Great service!
    SPRINGFIELD, MA
    August 16, 2020
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    Hello Quinton, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
    CS OFFLINE on August 17, 2020

  8. Great service

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    Recently used SHS for Lawn Tractor service and more recently for Dishwasher service. Both technicians were superb. Regarding the most recent, the technician fully explained all potential possibilities of dishwasher failure and within minutes discovered the problem and got the dishwasher back running again. He fully tested the Dishwasher system out before leaving. Nice guy who knows what he is doing and treats his client with respect. Highly recommended.
    AGAWAM, MA
    July 23, 2020
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    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    CS Offline on July 23, 2020

  9. Great Service

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    Had my tractor mower serviced this week on the day which just happened to be on my and my wife's wedding anniversary day! Kind of an anniversary gift to get the tractor mower fully serviced including replacing blades, belts and tune-up. Also serviced on a hot and humid day but no quit by the service person who did a thorough job. I know because I watched while he did it.
    AGAWAM, MA
    July 17, 2020
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    Hi Andrew, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on July 18, 2020

  10. Diagnosed problem quickly

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    Worker figured out issues quickly. He wore a mask but no gloves. Sat at kitchen table without being invited to. Had concerns about coronavirus precautions.
    SPRINGFIELD, MA
    June 18, 2020
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    Ruth N, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
    CS Offline on June 26, 2020