Marlborough, MA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.2 out of 5 stars

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161–166 of 166 Reviews
  1. Dishwasher repair

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    Prompt response to service request. Tech phoned ahead and arrived on time.
    HUDSON, MA
    August 04, 2015
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  2. PRoblem solved

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    Great service tech (Adam) - needed a part - came back same day with part and finished repair.
    NORTHBOROUGH, MA
    July 28, 2015
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  3. Satisfied customer!

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    Our technician was courteous, efficient, and knowledgeable. He diagnosed our dryer problem, repaired it, and offered recommendations for future use to avoid problems.
    MARLBOROUGH, MA
    July 22, 2015
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  4. Don't trust the protection plan

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    When the tech actually came he did not have the right parts despite my request that he do so. Given that there were only two possible parts and they knew the model and Mfr. it was not right to show up without the right parts. Also they lied about qualifying for 'emergency' service and it took 5 days to get a tech to come and then several days for the parts to come and they scheduled it for almost 8 days after the parts arrived. Despite repeated calls during the time it took to get things fixed it still took almost 10 days for the repair. NEVER AGAIN.
    FRAMINGHAM, MA
    July 07, 2015
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    Hi, Reg! This is not what we like to hear. We understand how important a water heater is to a home and regret the necessary part wasn't initially available. Although this repair was lengthy, we are glad your water heater is now functioning. Thank you for taking the time to share your review.
    Member Services on July 14, 2015
  5. great serviceman

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    I had to wait one month to finally get someone to fix my lawn mower! The parts order was mixed up. I'm not happy wiyh te entire experience.
    FRAMINGHAM, MA
    July 02, 2015
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  6. Excellent Service

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    Knowledgable and expierenced tech. In and done quickly. All is back to superior operation. On line appointment and one reschedule went without a hitch
    WESTBOROUGH, MA
    May 07, 2015
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