Hyannis, MA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.4 out of 5 stars

21–30 of 50 Reviews
  1. Poor

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    Washer didn’t work after using it once .
    FALMOUTH, MA
    November 01, 2020
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    STEPHEN F, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
    CS Offline on November 02, 2020
  2. Knowledgeable But Incomplete Service

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    The service tech was knowledgable about the problem but wasn't able to complete the repair as there was no source of a replacement part for the GE Down Draft unit.
    MARSTONS MLS, MA
    October 15, 2020
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    Hi David, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
    CS Offline on October 16, 2020
  3. Very professional

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    Glad that we called.
    MASHPEE, MA
    October 13, 2020
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    Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on October 14, 2020
  4. Wish they could've brought the part!

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    the service provider was professional and arrived on time but since he couldn't bring the broken shelf with him because your system didn't allow it, my repair is still not complete. No idea when part will arrive!!!
    SANDWICH, MA
    October 04, 2020
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    Hello Esther, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
    CS OFFLINE on October 04, 2020
  5. Front load washer repair

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    My service technician was very thorough. He not only diagnosed and carried the repair that I originally needed but he did a complete review of my washer while he was here.
    MASHPEE, MA
    September 27, 2020
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    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    CS Offline on September 28, 2020
  6. just fair not great pricing

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    i found that trying to find out what it would cot to fix washer was very hard and to charge me 275 dollars for 15min of work was greatly an over charge and i had a protetion plan also i doubt that i will use this service again
    WEST YARMOUTH, MA
    September 21, 2020
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    MICHAEL B, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
    CS Offline on September 22, 2020
  7. Expensive but good

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    Expensive as usual for Sears but good service
    HARWICH PORT, MA
    September 11, 2020
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    Hi Tim, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    CS Offline on September 12, 2020
  8. Accurate diagnosis, accurate repair.

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    Both technicians were neat, professional, and efficient.
    CENTERVILLE, MA
    August 30, 2020
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    HI DAVID ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    cs offline on September 02, 2020
  9. Unfortunately the service didn't solve the problem we have been having.

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    It seems that the problem was not solved, as the process of figuring out what was wrong, turned out to be incomplete because we didn't wait for the entire cycle of the machine to be completed. Had we, the machine would have leaked on the floor again, and perhaps then we could have determined then what the fault was and get it fixed. So we have ordered a return visit for next week, and hopefully we'll get to the essence of the problem, andget it fixed. Sorry to have to say all this, but that is what happened.
    ORLEANS, MA
    August 09, 2020
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    A RIVES M, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
    CS Offline on August 09, 2020
  10. Good service

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    We used this week pleased with service hopefully it’s going to work. I was disappointed that the technician didn’t wear his mask properly while he was in the house. Had to tell him to fix his mask . They should wear one that fits tightly
    CENTERVILLE, MA
    July 26, 2020
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    We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    CS Offline on July 29, 2020