Monroe, LA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.2 out of 5 stars

21–30 of 50 Reviews
  1. Very knowledgeable

    Overall rating

    see details
    Great work done and very quick
    FARMERVILLE, LA
    April 16, 2020
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  2. Great service

    Overall rating

    see details
    I am very pleased to have used SHS
    WEST MONROE, LA
    March 17, 2020
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  3. Bad

    Overall rating

    see details
    The technician came out, ordered the part which we payed for, part never arrived tech never call back. We later found out the part was never in route due to it being on back order still no information on if we would get the part
    CLINTON, MS
    February 10, 2020
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Hello Twana, we apologize you have not received an update on your repair part. We would be happy to look into this for you. Please look out for an email from our Care Team. Thank you.
    SHS Social Care on February 12, 2020
  4. Great Service

    Overall rating

    see details
    I have used this service numerous times. Randy is the best technician they have.
    MONROE, LA
    December 20, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  5. Outstanding Service

    Overall rating

    see details
    The Techs went above and beyond to deliver an exceptional customer experience!
    MONROE, LA
    December 14, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  6. Excellent Contract Service Repairman and Excellent Service !

    Overall rating

    see details
    I have used this specific contract service repairman through Sears for many years and he is always courteous, professional, friendly and KNOWS WHAT HE IS DOING!!! I hope to be able to continue using him for all my other repairs (if I need them) and yearly service maintenance checks. I know if Raliegh does the work it will be done right!!!
    MONROE, LA
    December 02, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  7. Three service calls and ice maker is still not working.

    Overall rating

    see details
    Will never call Sears repair service again.
    RAYMOND, MS
    November 28, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Hi , thank you for taking the time to send us your feedback. We are sorry to hear your ice maker is still not working and apologize. A member of our care team will contact you via email to see how we can assist you.
    SHS social care. on December 19, 2019
  8. very good service call

    Overall rating

    see details
    they were here on Monday. they gut here early and found the problem and repaired it. good job.
    WEST MONROE, LA
    November 21, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  9. Replaced ingnitor part in my Maytag range

    Overall rating

    see details
    Very happy with my service and my technition. It's only been couple of days but oven seems to be working great. I will use Sears repair service for any future needs regarding my appancies. Very happy!
    VICKSBURG, MS
    November 18, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  10. Washer replacement

    Overall rating

    see details
    They told me that the washer would have to be replaced. I have been waiting three weeks for the washer to be replaced. I am very unhappy and dissatisfied. Please help me !
    JACKSON, MS
    October 21, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Hi Yvonne,thank you for taking the time to send us your feedback. We apologize for your long wait for your replacement. A member of our care team will contact you via email to assist you better. Thank you.
    SHS social care. on December 02, 2019