Monroe, LA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.2 out of 5 stars

11–20 of 50 Reviews
  1. William quickly identified problem and ordered parts and came back and repaired fridge. Great service!

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    We used them recently and great service!
    CLINTON, MS
    December 21, 2020
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    We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
    CS offline team on December 21, 2020
  2. very good

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    very pleased with repair
    RAYMOND, MS
    December 05, 2020
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    Hello Linda, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
    CS OFFLINE on December 06, 2020
  3. Purchase somewhere else

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    My washer broke September 2020 and Sears didn’t fix it until November 4, 2020. That’s how long I had to go without a washer. The worse customer service ever. I will never purchase anything else from Sears.
    MONROE, LA
    November 07, 2020
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    Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
    CS Offline on November 08, 2020
  4. Great job new shocks seemed to be problem

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    Same repairman came this time and he is very professional
    BASTROP, LA
    October 23, 2020
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    HI Gator ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    cs offline on October 24, 2020
  5. wonderful job

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    i used them last week and was very happy with the work. It was done quickly and the guy was friendly...keep up the good work
    DUBACH, LA
    September 14, 2020
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    We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    CS Offline on September 15, 2020
  6. Great service

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    He zeroed in on the problem and fixed it. He knew what he was doing.
    CALHOUN, LA
    July 18, 2020
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    HI ALLEN ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    cs offline on July 22, 2020
  7. Service

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    Randy was great. Very friendly informative and took care of the issue
    STERLINGTON, LA
    June 11, 2020
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    Hi Ronnie, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on June 24, 2020
  8. washing machine repair

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    Great service ! My washer works great!
    CALHOUN, LA
    June 01, 2020
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    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    CS Offline on June 18, 2020
  9. Still not working

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    It’s been over a month now and my refrigerator is still not fixed. Had to call only to be given another appointment more than 2 weeks from the last appointment which was to install parts that costs me $600 and it’s not working. Between that expense and the cost of the warranty, I could have bought a brand new refrigerator! Very frustrated and disappointed with this warranty service.
    CLINTON, MS
    May 25, 2020
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  10. Super Professional

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    Serviceman Andy Rainey is the best. Timely, professional, and responsive describes him. Mower is running like brand new.
    RAYMOND, MS
    April 18, 2020
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