Mishawaka, IN repair reviews

All Reviews are from verified customers of Sears Home Services.
4.4 out of 5 stars

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21–30 of 193 Reviews
  1. Great guy

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    Jeff was awesome!!
    SOUTH BEND, IN
    April 09, 2020
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  2. Excellent service

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    Great service
    SOUTH BEND, IN
    February 01, 2020
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    Thank you for your feedback, Anthony!
    SHS Social Media on March 02, 2020
  3. poor communication

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    Our scheduled appointment was rescheduled 4 days out from the original appointment, without notification. On day of appointment tech called at 9:00 am to say he would arrive around noon. He finally arrived at 3:30pm. Our disappointment is mostly with the scheduling/dispatch process and not with the tech. However we did feel pressured to buy a warranty, and also to replace a part that may 'go out next'.
    SOUTH BEND, IN
    January 25, 2020
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    Thank you for sharing your review, Bill. We are sorry to hear that you were not pleased with your service. We apologize for the inconvenience this has caused you. We take all reviews as feedback on how we can improve our service and we thank you for your business.
    SHS Social Care on February 03, 2020
  4. Through explanation and evaluation

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    Dennis spent as much time and effort as was needed to get to the bottom of my problem.
    SOUTH BEND, IN
    December 20, 2019
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  5. Repair was not covered by service agreement

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    You would think the water connection to the water heater would be covered in the repair plan I bought. Had to hire a plummer.
    GRANGER, IN
    December 08, 2019
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    Hi Deanna, thank you for taking the time to send your feedback. We apologize for your repair experience.
    SHS social care. on January 16, 2020
  6. Great Service

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    Very knowledgeable ….friendly
    EDWARDSBURG, MI
    November 08, 2019
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  7. Very good service, I’m very happy with the job he has done.

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    I’m satisfied with the service.
    BERRIEN CTR, MI
    October 31, 2019
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  8. One quick look and the technician knew immediately what the problem was.

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    Knowledgeable technician.
    BERRIEN SPRGS, MI
    October 07, 2019
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  9. Great Service

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    The washing machine works real good. I received excellent service.
    SOUTH BEND, IN
    October 03, 2019
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  10. Technician was super great!

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    He worked efficiently and quickly.
    SOUTH BEND, IN
    September 20, 2019
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