Merrillville, IN repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

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  1. Cash only? !

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    My problem was that the repairman had a different vehicle that day and the modem wouldn't connect to his laptop. Therefore, he said he couldn't accept checks or credit cards. Also, even though I had completely filled out the details online when I scheduled the appointment, he didn't have the part for the repair. So, when he went to get the part I had to go to the bank to get cash. I had scheduled the appointment for the 8:00 - 12:00 time slot. He arrived about 11:40 and then by time he got back with the part it was after 1:00. I had chosen the morning time slot because I had my 2 year old grandson and he naps early in the afternoon. He actually fell asleep on the way home from the bank which of course ruins nap time. The repair did fix my problem, but the inconvenience of having to pay cash (with no advance warning ) and the lateness of the repair actually being completed was not a positive experience.
    DYER, IN
    February 26, 2016
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  2. Great service.

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    Great service. The repairman pinpointed the time of his arrival so I was not left guessing. He was very courteous and repaired my washing machine in quick order.
    PORTAGE, IN
    February 19, 2016
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    February 16, 2016
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    February 15, 2016
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  5. Great Service

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    We had our yearly maintenance service on our dryer and everything went great!
    MUNSTER, IN
    February 15, 2016
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  6. Prompt, friendly, very knowledgable!

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    Great experience! Tech was great! Knowledgeable and friendly.
    DYER, IN
    February 02, 2016
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    January 31, 2016
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  8. Great Service

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    He gave me pointers and good advise for my washer and dryer. One was that my dryer was nice cold, he told me that the flap on my lint filter outside must be clogged and that the flat was open and cold air was coming in thru my dryer. I immediately went and clear it of lint, I couldn't thank him enough for that.
    DOLTON, IL
    January 28, 2016
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  9. Excellent Service

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    They did a great job in restoring my oven after the handle fell off.
    CHICAGO, IL
    January 24, 2016
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  10. Wonderful Device.

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    Wonderful, one time and fast! Great choice for me.
    CHICAGO, IL
    January 16, 2016
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