Greenwood, IN repair reviews

All Reviews are from verified customers of Sears Home Services.
3.9 out of 5 stars

41–50 of 50 Reviews
  1. Rep was very courteous and thorough

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    He called ahead to let me know when he would arrive. Explained everything and made a couple of suggestions. Good experience!
    GREENCASTLE, IN
    July 20, 2019
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  2. Repair

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    I had my dryer repaired and the technician was able to handle quickly.
    GREENWOOD, IN
    July 15, 2019
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  3. Poor response time

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    My call for repairs on my nonfunctional water heater was nearly a week. Even then I was given a repair schedule of between 8am to 6pm. I was told "we are really busy and that would be the earliest date and time a technician could be there". I asked for an hour pre arrival time from the technician and got 10 minutes.
    AVON, IN
    July 12, 2019
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  4. Great service very knowledgeable

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    I was very pleased with the fast, friendly service.
    INDIANAPOLIS, IN
    June 08, 2019
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  5. Fast and Efficient Service

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    The service guy arrived on time, called us beforehand to let us know he was coming. He completed the deluxe maintenance in a reasonable amount of time and was very courteous!
    INDIANAPOLIS, IN
    May 27, 2019
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  6. excellent service

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    Tech explained as he went through disassembling the riding lawn mower what he was doing and why it was not working properly. After reassembling, he gave me some helpful hints.
    INDIANAPOLIS, IN
    May 26, 2019
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  7. Great service

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    The tech was knowledgable, very friendly and kept me up to date on his arrival time. Im happy to be doing laundry again
    WHITELAND, IN
    May 23, 2019
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  8. water heater maintenance

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    Service was completed with no issues. Only complaint I have is that they can't give you a smaller time window for arrival. I was given a time of 8 to 5, and he got here at 4:40. Had to sit around all day waiting. Other than that, the service was good.
    GREENWOOD, IN
    May 18, 2019
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  9. This is a nightmare.

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    Service tech did not show up. We only talked by phone after waiting a week for him to deem my washer out of order so I could have a rental authorized until my machine is repaired. The machine was repaired incorrectly once, then an incorrect part was ordered. When the second repair was underway which could not be completed due to an incorrect part, the repair techs were not given permission to simply order the correct part and complete the repair. So here I sit with a disassembled washer and incorrect washer drum pushed into my garage. THANKS SEARS!!!!!! NOT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! So much for coverage under my Master Protection Plan.
    GREENWOOD, IN
    May 06, 2019
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    We apologize for the bad experience that you've had with us. We have emailed you a separate email requesting additional information. Thanks!
    SHS Social Care Team on May 09, 2019
  10. Great service

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    Great service, I needed the knob replaced on my washer. Quick turn around for the part to come in and installation was quick as well. Great service no complaints.
    INDIANAPOLIS, IN
    May 04, 2019
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