Rockford, IL repair reviews
All Reviews are from verified customers of Sears Home Services.11–20 of 50 Reviews
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The repairman was vry courteous and explained everything to us as he proceeded with the repair. he was on time & fixed the problem quicklyWe love 5-star ratings! Thanks for choosing Sears!
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Repair was good, cleanup afterward not so much. Left some pads used to protect wall behind washer on gloor. Difficult to retrieve.Dear Scott, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Repair part too expensive. Recommended buying new washing machine.Dear Timothy, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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My tech was communicative and took the time to show and explain what he was doing, where stuff was, etc…I really appreciate that as a new home owner. He was very polite, professional and friendly! I was very impressed with him and his service!Hi Angela,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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The Techs that came to my house were great. I do think it is terrible to charge a customer 99.00 to tell them they recommend a new dishwasher. I won't be using sears again. Once again my Techs were professional. My problem is with Sears charging to do nothing other than an estimate. I won't call sears for repair again.Dear Scott, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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The best so happy :-) th have chosen you guysHi John, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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You could tell the service guy knew what he was talking about. He did a great job.Hi Connie, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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My oven's heating element broke and I thought for sure I would have to wait for the part but was so happy when I learned the serviceman had the part on his truck! It was fixed in 15 minutes.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The man fixed my snow thrower he was very helpful and answered my questions and got the snow thrower runningHI KATHY ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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He was very knowledgeable and knew exactly what was wrong and how to fix it.Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.