Quincy, IL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 86 Reviews
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They did my annual maintenance check and it was fine.Hi Beth, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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This repairman did a good job, and seemed to know how to fix things.Hello Mark, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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Compressor working fine, but a rattling noise heard like fan hitting something. I think it should be checked.
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Very quick with repairs. Knowledgeable and pleasant.
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Ryan did a great job. Was friendly, knowledgable, and fixed my issue in a timely manner. Unfortunately, he was the second tech to come to my house that day. The first tech was nice but only at my house for 30 minutes. I wonder if he really looked at my washer.Hello Andrew, thank you for taking the time to send us your feedback. We apologize that we were unable to repair your washer on the first visit. Thank you.
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I had out last week job not done
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The technician informed me that there would not be a labor charge when replacing the compressor on my Kenmore refrigerator. I had to clean up liquid and an oily substance from my hardwood floor. Next day refrigerator still was not working. Second technician came out and I was charged almost 400 for the labor on previous service call. Plus had to have a board replaced that was ruined when the compressor went out. Refrigerator less than 4 years old. As for arrival time, with a window of 8 to 5 , each time was either 430 or after 5 when they showed up. Full day of not being able to take appointments at work while waiting on them.
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SERVICE MAN WAS VERY POLITE AND VERY KNOWLEDGABLE; WORKED FAST AND GOT THE JOB DONE QUICKLY
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I felt very comfortable with him in my home. He was personable and competent. He explained what was the problem and what was likely to occur in the future. Now I can prepare for the future.
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Fast and reliable service