Gurnee, IL repair reviews

All Reviews are from verified customers of Sears Home Services.
4.4 out of 5 stars

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111–116 of 116 Reviews
  1. Long wait for service

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    There are some appliances that if they break down, you can still function/work around them. Then there are appliances that are not easily worked around -- refrigerator and dryer are two of them. To have to wait 9+ days for repair is unacceptable. For part of the reason for the wait is ordering parts for your own brand of appliances, is unacceptable. And, as it turns out, the 9+ day repair took 15 seconds to fix. If Sears had sent the correct part in the first place, I would have been able to fix it myself within 3 days. I also asked if the repairman could switched the door from opening to the right to opening to the left. He didnt.
    WAUKEGAN, IL
    August 12, 2015
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  2. Service was excellant

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    The service person was very polite, well experience, and cleaned up after himself. He did not leave a mess. The only problem I have was the repair cost of $191. I feel that the part only costed $48. Why did it cost $143 to replace a part and it only took 20 minutes.
    BEACH PARK, IL
    August 05, 2015
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    August 03, 2015
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    July 23, 2015
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  5. Refrig Repair

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    Exellent serive. My frig broke down and had same day service. Other than the price being a lot more than expected. The service guy was excellent.
    NORTH CHICAGO, IL
    June 18, 2015
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  6. Efficient Service

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    I got an appointment on a day that I selected. The repairman called when on his way and completed the job with knowledge and efficiency.
    GURNEE, IL
    June 16, 2015
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