822 Summit Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Awesome job!
Great experience! Shane was super helpful and was able to spot the issue quickly.
Eric, Suburb of Chicago
Excellent Service
Ibrahim was very professional and thorough. He checked things previous technicians didn't even touch. I actually requested his name and service number so that I could request him in the future. Hopefully that will work. He told me I would not be able to renew my current plan. I hope that is correct. I did sign up for the new plan.
Eric L, Elgin, IL
AC maintenance and check
Very polite and quick to check our AC system
Victoria P, South Elgin, IL
Washing machine repair
The serviceman knew what he was doing and did it quickly. Very friendly!!
Charles H, Elgin, IL
Refrigerator repair
Ibrahim came out twice to my home and he was very polite and helpful. He answered my questions and was eventually able to solve the issue with my refrigerator/freezer. Today it seems to be working. I am grateful for the solving of the problem. He had put in a new compressor a week ago, but that wasn't the problem, so I am glad he was finally able to find out what was wrong and correct it. Thank you!
Charles S, Elgin, IL
Whirlpool washer dryer call
The service provider, Charles, was very knowledgeable and provided expert advice for using our washer and dryer.
Kay R, Saint Charles, IL
Refrigerator serviced
I think five star rating says it all great job
Michael M, Huntley, IL
Knowledgeable
Jose was courteous, gave excellent service and was very capable and knowledgeable.
Dan J, Elgin, IL
Friendly service
Friendly and knowledgeable. Was fixed fast and with a smile.
Bonnie S, South Elgin, IL
Charles "The Great"!!
Charles took the time to not only make our washer work properly again, but also explained thoroughly throughout the process! What does need significant improvement is the communication between the warranty company and the Techs, as well as between the warranty company and the customers (us!)
John J, South Elgin, IL
