Bourbonnais, IL repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

11–20 of 50 Reviews
  1. Very satisfied.

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    Damien was very knowledgeable. Pleasant personality. Tried to repair.
    MANTENO, IL
    May 09, 2020
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  2. went well

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    went well !
    HERSCHER, IL
    November 22, 2019
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  3. Never showed up for appt.

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    I called to confirm and was advised between 2:45 and 4:45 PM and no one showed up.
    MANTENO, IL
    August 24, 2019
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  4. Great service

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    I used them 3days ago and I was very happy that I did.
    BRADLEY, IL
    August 17, 2019
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  5. Good service

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    Good service
    BOURBONNAIS, IL
    August 02, 2019
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  6. Good repair; terrible price

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    The technician was efficient, prompt and courteous. Your pricing is outrageous and I will never call Sears repairs again with out checking 2 other suburban repair companies. Your appliances are good quality and new installs are good but $400 for a 1 hour repair call and a $30 part are hardly competitive. Travel time wasn't more than 1 hr. round trip. Very disappointing.
    BOURBONNAIS, IL
    July 22, 2019
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  7. Did not fix the problem

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    Still have the same problem.
    BOURBONNAIS, IL
    June 15, 2019
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    We're sorry that your washer still has the same problem. We have sent you separately an email requesting additional information.
    SHS Social Care Team on June 19, 2019
  8. Great Service

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    Very thankful for the help received
    KANKAKEE, IL
    May 14, 2019
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  9. service tech was great. very professional and friendly.

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    very professional and friendly. Finished the job quickly.
    LAKE VILLAGE, IN
    April 09, 2019
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  10. Problem not solved

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    problem not resolved on this visit. Furnace seemed fine when the tech left but within a day was having the same issue again. Can't get another appointment for a week and a half. Frustrated and very cold!!
    MANTENO, IL
    December 27, 2018
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    We're sorry that we are not able to get to your home sooner. We have sent you a separate email requesting additional information. Thanks!
    SHS PD on December 28, 2018