Des Moines, IA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.2 out of 5 stars

41–50 of 50 Reviews
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    September 13, 2018
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    August 28, 2018
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  3. slow to get there but good service

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    the only problem I had was getting him schedule to it took three weeks of waiting I don't think you have enough service technicians.
    ANKENY, IA
    August 04, 2018
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  4. Excellent service

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    I I was very pleased with the service which was for our service agreement. Serviceman was prompt and professional.
    CONRAD, IA
    July 30, 2018
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    June 11, 2018
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  6. Took to long

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    The part was supposed to arrive in 1 week, but took 3 weeks to arrive. The first technician was fairly rude and condisending. The final repair tech was kind and courteous.
    URBANDALE, IA
    May 26, 2018
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    Thank you for allowing us the opportunity to assist you with your recent concerns. Please be assured that we understand your frustration, and sincerely apologize for any inconvenience you may have experienced. By sharing your feedback, you have made it possible for us to address the issues and rectify the situation. We will share your concerns accordingly. Truly, your remarks provide forthright feedback, which enables us to achieve excellence in everything we do. Do not hesitate to reach out to us if there are further issues at SHSSocialCare890@searshc.com with your name, address, and phone number associated with your account. ^OC
    SHS Social on May 29, 2018
  7. repair service

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    I had seven appointments to repair my washing machine. The last appointment service man stated nothing wrong with my machine. I had two parts ordered and were at my house. Washing machine shakes and has a loud clanking noise. Never again will I buy anything from Sears. They are undependable. I would love if I could just bring the machine back to Sears and receive my money back.
    ADEL, IA
    May 26, 2018
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    Hi, let's see if we can get your appliance working and review your situation, we are here to help you! Please check your email for more information. ^OC
    SHS Social on May 29, 2018
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    May 24, 2018
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    Hi, let's see if we can get your dryer fixed, we are here to help you! Please check your email for more information. ^OC
    SHS Social on May 25, 2018
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    April 23, 2018
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    Hello Hulbert, Thank you for taking the time submit a review. I am glad to see that the technician provided a great experience. Thank you for choosing I know we can't wait to work with you in the future. ^CS
    SHS Social Care on April 26, 2018
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    February 01, 2018
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    Hello there, Thank you for taking the time to submit a review. We look forward to working with you in the future. Thank you for choosing Sears! ^CS
    SHS Social Care on February 01, 2018