Cedar Rapids, IA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.4 out of 5 stars

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231–240 of 249 Reviews
  1. Great service

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    The repairman new what was wrong even though we couldn't make it happen while he was here.
    IOWA CITY, IA
    November 29, 2015
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  2. unbelievable

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    They gave me the run around. Washer should have been fixed months ago. Very unhappy
    CEDAR RAPIDS, IA
    November 27, 2015
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  3. great service, very freindly and informative.

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    They gave helpful advice on how to avoid this problem in the future, by leaving the door open when not in use.
    CEDAR RAPIDS, IA
    November 17, 2015
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  4. Horrible experience!

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    Sears reps said that rust was covered when I ordered the MSA... I never received a copy of the contract. When I called to schedule appt. the tech rep said all was ok and a service person would come out and evaluate situation. I waited 3 weeks for first appt. when text arrived.. He looked at it and said it was covered. He ignored me when I said no one before had said this. He treated me horribly and when I went to get a witness he drove off in a huff! He had another man with him who tried to apologize for the others behavior. I will never buy another Sears product or producer from Sears. You have lost a 63 yr old client who had always bought Sears for applicances... Not any more!!
    WEST BRANCH, IA
    November 15, 2015
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  5. Overall rating

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    November 13, 2015
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    November 13, 2015
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  7. Really good service

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    Good communication all the way through the repair process.
    CORALVILLE, IA
    November 12, 2015
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  8. Great Service

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    Was efficient. Answered questions with information I needed. Cheerful and prompt.
    CORALVILLE, IA
    November 05, 2015
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  9. Repair still in process

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    Very nice and thorough technician and on time. Just upset that is taking too long for repair visits such as Refrigerator has not been working since mid July and tech had it working just before he left then for few hours then it all quit. Have not been able to contact tech and get a faster appointment moved up.
    SPRINGVILLE, IA
    September 18, 2015
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  10. Excellent Service, very friendly.

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    First thing he did was ask if he should take off his shoes, came in dressed very neat, cleaned out the area under the washer and dryer. Checked out both machines and told the wife what he had done, and left.
    MARION, IA
    September 15, 2015
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