Valdosta, GA repair reviews
All Reviews are from verified customers of Sears Home Services.81–85 of 85 Reviews
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emailed them that I needed a door gasket for a Kenmore elite upright freezer. When repairman came he didn't have any thing to fix freezer. He then toId me i . needed a new gasket for the door and I had to pay $95.00 then and for him to come back and repair it would be about $350.00 . Very bad for someone who has to live on fixed income!!!!!! He should have fixed it when he came !!!!!
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The service representative was extremely professional. He initially visited to replace a worn out treadmill deck. When we opened the replacement part we discovered it was also broken. He re-ordered the part and noticed the treadmill belt was broken too. He then set up a second appointment and replaced the broken part I knew about and the broken one I didn't know about. Great attention to detail!
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Thanks to the wonderful repair technician, we have our freezer working right and running like a top. Thank you Sears Repairs.
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The repair was made a week ago and I was very please with expertise of the repairman,
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Repairmen were very good and professional. It took 5 weeks to get a serviceman, then due to death could not wait till 5 so missed appointment and it was another 2 weeks before they could come. Service time is unacceptable!!Thanks for sharing your experience. We understand your frustration with the time it took to repair your unit, but are happy to hear you were pleased with the service you received.