Lithonia, GA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

41–50 of 50 Reviews
  1. They were suppose to come on the 17th to repair the ice maker. They did not show up . I called and they said they did not have me on the down for day

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    I had to wait 3 weeks for a compressor. They do not stock any parts. Now the ice maker does not work and I have called a good company to repair it. I guess I will pay for that. Your service is not worth much. You need to contract with someone that has better service.
    LOGANVILLE, GA
    July 18, 2020
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    Hello Elaine, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
    CS OFFLINE on July 20, 2020
  2. Excellent Service

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    I used them last week
    OXFORD, GA
    July 18, 2020
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    Hi IMAN ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    cs offline on July 18, 2020
  3. A job well done!!! I am very pleased with the service and tech’s ability to solve the problem!

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    I have been using your Maintance Program for many many years and your service is WONDERFUL!!!
    ELLENWOOD, GA
    July 10, 2020
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    Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on July 13, 2020
  4. Great service

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    Technician quickly identified problem, showed me the part that needed replacing, and replaced it. Mask on and feet covered! Cool again!
    LITHONIA, GA
    June 29, 2020
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    Hi Winifred, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on July 01, 2020
  5. Great service

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    I used them a few weeks ago. Although it took 10 days for me to get an appointment, when the technician arrived he was great
    ELLENWOOD, GA
    June 26, 2020
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    Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on July 01, 2020
  6. A bad experience

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    Four different technicians, 5 trips, and they couldn't fix my dishwasher. A total waste of of time.
    ELLENWOOD, GA
    June 02, 2020
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    We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
    CS Offline on June 23, 2020
  7. Great Service

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    Identified the issue quickly. Explained next steps clearly and concisely. Very professional!
    STONE MTN, GA
    May 23, 2020
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  8. Great servce

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    Used them a week ago and happy I chose them. They provided great service and at a good price.
    LOGANVILLE, GA
    May 17, 2020
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  9. Excellent service

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    I used them this week.
    LITHONIA, GA
    May 09, 2020
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  10. Poor expensive work

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    Tech did not call and arrived over 2 hours late. The part that was bad, he did not fix but did vaccum out the filter and charged me $245 dollars. He did not explain the why it cost so much before vacuuming the filter or that he did not have part to fix the unit.
    SNELLVILLE, GA
    May 08, 2020
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